TERMS OF SERVICE

Welcome to Heartful & More (“we”, “us”, “our”). By accessing or purchasing from this website, you agree to these Terms of Service (“Terms”).

These Terms work together with our Privacy Policy, Shipping Policy, and Return Policy.

Last updated: 10 Sep, 2025

You must be of legal age to purchase in your jurisdiction. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order (e.g., suspected fraud, pricing/stock errors).

Please ensure all personalization details, shipping address, and selections are accurate before checkout.

Prices are shown in USD unless noted. Applicable taxes and duties are calculated at checkout or may be collected upon delivery in accordance with local regulations.

Processing times, carriers, and delivery estimates are outlined in our Shipping Policy. Delivery timelines are estimates and may vary due to customs or carrier delays.

Our products are often made-to-order and personalized. Once production begins, changes or cancellations may not be possible. Please review your personalization carefully before checkout.

Personalized/custom-made items are generally not eligible for return or refund once production has started (EU 14-day withdrawal right exemption applies). We replace items that arrive defective, damaged, or incorrect.

See our full Return Policy for instructions and timelines.

All content on this website (text, images, graphics, logos) is owned by or licensed to us and protected by applicable IP laws. You may not use, reproduce, or distribute content without our prior written permission.

By submitting reviews or content, you grant us a non-exclusive, royalty-free, worldwide license to use and display such content in connection with our store and marketing, in accordance with our Privacy Policy.

Do not submit unlawful, infringing, or defamatory content.

You agree not to use the site for any unlawful purpose, to solicit others to perform unlawful acts, to violate any international, federal, or local regulations, or to infringe upon IP or privacy rights.

We may provide access to third-party tools or links. We are not responsible for third-party content or practices and encourage you to review their terms and policies.

The site and products are provided “as is” and “as available” to the fullest extent permitted by law. We disclaim all warranties not expressly stated. To the extent permitted by law, our liability is limited to the amount you paid for the product at issue.

You agree to indemnify and hold us harmless from any claims arising out of your breach of these Terms or violation of any law or third-party rights.

These Terms are governed by the laws of The Netherlands, without regard to conflict of laws principles. You agree to the exclusive jurisdiction of the courts located in The Netherlands, without prejudice to mandatory consumer protection laws and rights provided by the laws of your country of residence.

We may update these Terms from time to time. Changes are effective when posted on this page. Your continued use of the site after changes constitutes acceptance of the updated Terms.

Questions about these Terms? Contact us:

Heartful & More
KvK: 94497761
VAT: NL005087865B78
Address: Scheepstimmermanstraat 59, Amsterdam, 1019WV, Netherlands
Email: joolncompany@gmail.com